2019 inpatient survey results are out

The results of the 2019 National Inpatient Experience Survey show some improvements in experience on 2018, with patients reporting significantly more positive experiences in the ‘discharge or transfer’ stage of care. The scores for the other stages of care and the overall rating of care remained the same.

National results Local results

The National Inpatient Experience Survey* seeks to improve the quality of care provided in Irish hospitals by asking patients about their experiences and acting on their feedback. This is an annual survey and is open to patients who spend 24 hours or more in a public hospital during the month of May.

*We have updated the name of our inpatient survey to better capture the nature of the survey.

What hospitals are taking part?

39 public hospitals from six hospital groups participate in the National Inpatient Experience Survey. Click below to find out more.

View local results

What questions are asked?

The National Inpatient Experience Survey contains 61 questions, which have been determined following a rigorous selection process. Click below to learn more about what is involved in conducting the survey.

View survey model

Any questions about the inpatient survey?

Read our frequently asked questions or contact the survey team.

Timeline

The timeline below describes the four most important phases in the National Inpatient Experience Survey cycle.

1 May

Survey goes live

All patients aged 16 years or older, who spend 24 hours or more in a public hospital and are discharged in May are invited to participate. Eligible patients receive a survey by post approximately two weeks after their discharge from hospital.

Laptop with imcoming emails
25 July

Survey closes

The survey closes at 5pm on 25 July. The results are then analysed and the reports are prepared for publication.

Computer analyzing data
November/ December

Results published

One national report and reports for each hospital and hospital group are published.

Leaflet with analyzed data
Ongoing

Quality Improvements

The HSE and individual hospitals respond to the survey results by developing hospital initiatives

 

Hospital initiatives

A stethoscope
1 May
Arrow for dropdown menu

Survey goes live

All patients aged 16 years or older, who spend 24 hours or more in a public hospital and are discharged in May are invited to participate. Eligible patients receive a survey by post approximately two weeks after their discharge from hospital.

25 July
Arrow for dropdown menu

Survey closes

The survey closes at 5pm on 25 July. The results are then analysed and the reports are prepared for publication.

November/ December
Arrow for dropdown menu

Results published

One national report and reports for each hospital and hospital group are published.

Ongoing
Arrow for dropdown menu

Quality Improvements

The HSE and individual hospitals respond to the survey results by developing hospital initiatives

 

Hospital initiatives

Resources for hospitals

Help us promote the National Inpatient Experience Survey in your hospital. Click below to find guides, information and promotional material.

View resources