National Inpatient Experience Survey

November 2019

Key findings

The results of the 2019 National Inpatient Experience Survey show some improvements in experience on 2018, with patients reporting significantly more positive experiences in the ‘discharge or transfer’ stage of care. The scores for the other stages of care and the overall rating of care remained the same.

The results of the 2019 National Inpatient Experience Survey show some improvements in experience on 2018, with patients reporting significantly more positive experiences in the ‘discharge or transfer’ stage of care.

Overall experience

Very good
Good
Fair to poor
2019
Very good
56%
Good
28%
Fair to poor
16%
2018
Very good
54%
Good
30%
Fair to poor
16%

Stages of care

Admission to hospital

7.9 Out of 10

Care on the ward

8.3 Out of 10

Examinations, diagnosis and treatment

8.2 Out of 10

Discharge or transfer

7.0 Out of 10

Maternity

New mothers invited to respond online from February

All eligible women will be contacted by post in February or March 2020 and receive information on the survey and a link to the online survey.

About the survey

about-maternity-inviting-participants

News

2019 findings of the National Inpatient Experience Survey launched

25 November 2019

The results of the 2019 National Inpatient Experience Survey have been launched in the Mater Misericordiae University Hospital, Dublin.

Read more