Improving care through your experience

yourexperience.ie is the home of the National Care Experience Programme, a joint initiative from the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health. We ask people about their experiences of care in order to improve the quality of health and social care services in Ireland.

INPATIENT

The National Inpatient Experience Survey

The National Inpatient Experience Survey is a nationwide survey asking patients about their recent experiences in hospital. The survey aims to learn from patients’ feedback in order to improve hospital care. The results of the 2024 survey are now available to view.

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Request Data Access

The National Care Experience Programme holds high-level data from our previous surveys. You can request access to certain types of survey data for research purposes. If you would like to request access, please see our Data Access Request Policy and access the Data Request form.

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Maternity Survey

National Maternity Experience Survey

The National Maternity Experience Survey offers eligible new mothers the opportunity to share their experiences of Ireland’s maternity services — from antenatal to postnatal care — in order to improve the safety and quality of care provided to women and their babies. The first National Maternity Experience Survey took place in October and November 2019. The results are now live.

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End of Life

The National End of Life Survey

The National End of Life Survey is the first national survey asking bereaved people about the care provided to their relatives and friends in the last months and days of their life. The purpose of the survey is to learn from people’s experiences of end-of-life care in order to improve the services provided both to people who are dying, and to their loved ones. The results of the survey are now available to view.

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NURSING HOMES

The National Nursing Home Experience Survey

The National Nursing Home Experience Survey is the first national survey asking nursing home residents and their relatives or friends about their experiences of nursing home care in Ireland. The survey aims to learn from and understand these experiences in order to improve the care provided in Irish nursing homes. The results of the 2022 survey are now available to view.

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MATERNITY BEREAVEMENT

The National Maternity Bereavement Experience Survey

The National Maternity Bereavement Experience Survey is the first national survey asking women and their partners about the maternity bereavement care they received in one of Ireland’s 19 maternity units or hospitals. The survey aims to learn from the experiences of bereaved parents in order to improve the standard and quality of maternity bereavement care in Ireland. The results of the 2022 survey are now available to view.

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The Survey Hub

The hub contains a suite of resources to help you to develop your own surveys, including e-learning modules, presentations and guidance. It also contains information on research projects that utilise data from the National Care Experience Programme surveys. To go to the Survey Hub, please click on the link below.

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Findings of the 2024 National Inpatient Experience Survey have been published
News

Findings of the 2024 National Inpatient Experience Survey have been published

In total, 12,367 patients who were discharged from a public acute hospital in May 2024 took part in the survey, sharing feedback on their experience of care in Irish hospitals. The survey revealed that the majority of respondents...

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