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Mercy University Hospital

In same county

Key findings

Mercy University Hospital - Published November 2018

8.4 Out of 10

Participants gave above-average ratings for areas related to overall experiences. For example, most patients had confidence and trust in hospital staff, and were treated with respect and dignity. Areas that could be improved were explanations of treatment and assistance from hospital staff with regards to helping patients to the bathroom.

Respondents

352
Number of respondents
65.4
Average age
50%
Participation rate

Overall experience

12%
15%
Fair to poor
(0-6)
30%
27%
Good
(7-8)
59%
58%
Very Good
(9-10)

2017

2018

Stages of care

Couple entering a hospital
Patient talking to a doctor
Doctor holding up an x-ray
Patient talking to a doctor

Stages of care

Admission to hospital

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Couple entering a hospital

Care on the ward

SHOW Downward arrow
Patient talking to a doctor

Examinations, diagnosis and treatments

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Doctor holding up an x-ray

Discharge or transfer

SHOW Downward arrow
Patient talking to a doctor

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