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Experiences of nursing home residents

National Nursing Home Experience Survey

Key Findings

Experiences of nursing home residents - Published November 2022

In total, 718 residents told us about their experiences of living in a nursing home. Most residents said that they had a good or very good experience overall (90.3%), while 9.6% said they had a fair-to-poor experience.

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Respondents

53
Number of nursing homes
718
Number of residents who took part

Overall experience

Very good
Good
Fair to poor
Very good
60.5% Good
29.8% Fair to poor
9.6%
6.8 Out of 10

Moving into the nursing home Downward arrow

The average resident rating for moving into the nursing home was 6.8 out of 10.

Moving-Into-NH
8.9 Out of 10

Caregivers & Staff Downward arrow

The average resident rating for caregivers and staff in the nursing home was 8.9 out of 10.

Caregivers-and-Staff
8.0 Out of 10

Spending Time Downward arrow

The average resident rating for spending time in the nursing home was 8.0 out of 10.

Spending-Time
9.0 Out of 10

The Living Environment Downward arrow

The average resident rating for the living environment in the nursing home was 9.0 out of 10.

The-Living-Environment
7.3 Out of 10

Person-centred Care Downward arrow

The average resident rating for person-centred care was 7.3 out of 10.

Person-Centered-Care
8.4 Out of 10

Food & Nutrition Downward arrow

The average resident rating for food and nutrition in the nursing home was 8.4 out of 10.

Food-And-Nutrition

Interactive results

Explore the results in greater detail in the interactive results section.

Interactive results

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