The National Maternity Experience Survey includes 65 structured, tick-box questions and three open-ended (free-flow) questions. The survey covers the full pathway of maternity care — from antenatal care, through labour and birth, to postnatal care in the community.
An international review of maternity care experience surveys identified international experience and best practice with regard to the models and methodologies employed to deliver a national maternity experience survey. The review also highlighted that international surveys have developed, tested and piloted their own questions or adopted some of those used in other maternity surveys.
The National Maternity Experience Survey includes questions taken or adapted from a library of questions developed by the National University of Ireland, Galway (NUIG) in collaboration with the National Care Experience Programme.
Over 250 people, including women who have recently used maternity services, women’s representatives, midwives, public health nurses, GPs, obstetricians, policymakers, data analysts and academics were involved in selecting the questions most relevant to the Irish context.
The development steps are outlined below: