The National Care Experience Programme is a partnership between the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health, with patient representatives providing their input at each stage of the programme.
The partners have signed a Memorandum of Understanding, which outlines their roles and responsibilities.
Click here to see the Memorandum of Understanding
- Steering group oversees the implementation of the Strategic Plan 2019-2021 and determines which areas of the health and social care sector are surveyed. The group membership includes representatives from each of the partner organisations as well as patient representatives.
- Programme boards contain the key decision makers for individual surveys. Each survey has a Programme Board, composed of representatives from the partner organisations, people using services, and subject-matter experts. Each board is responsible for the decisions of their survey.
- A technical group provides advice on the model and methodology used to collect, process and report on the data. The group is comprised of representatives from the partner organisations and subject-matter experts.
- The National Care Experience Programme team manages and carries out the surveys, analyses the findings and writes reports to communicate the results.