Who we are

Find out more about the governance structure of the National Care Experience Programme

Meet the team

Member of the Steering group

Tracy O'Carroll

Head of Programme

Responsible for oversight and delivery of all aspects of the National Care Experience Programme.
Member of the Steering group

Dr Conor Foley

Senior Analyst

Responsible for analysis and reporting across all surveys, as well as developing the Survey Hub.
Member of the Steering group

Anna Maria Verling

Project Lead

Leads on the development and implementation of the Mental Health Survey.
Member of the Steering group

Tina Boland

Project Lead

Leads on the development and implementation of the National Nursing Home Experience Survey and the National Inpatient Experience Survey.
Member of the Steering group

Dr Daniela Rohde

Analyst

Leads on the analysis and reporting of survey findings and development of new questionnaires.
Member of the Steering group

Dr Lisa Ann Kennedy

Analyst

Leads on the analysis and reporting of survey findings.
Member of the Steering group

Trudi Mason

Project Officer (Communications)

Responsible for coordinating the communication and stakeholder engagement plan for the programme.
Member of the Steering group

Donnacha O'Ceallaigh

Project Lead

Leads on the implementation of the National End of Life Survey and the development of data and digital requirements for our stakeholders.
Member of the Steering group

Alice Reetham

Project Officer

Responsible for supporting communications and survey development across the programme.
Member of the Steering group

Geneviéve Ruiz-O'Sullivan

Research Officer

Responsible for research and output synthesis in informing the development of national surveys as well as supporting the analysis of care experience data.
Member of the Steering group

Siobhan Morrison

Project Officer

Responsible for supporting survey development across the National Care Experience Programme.
Member of the Steering group

Ellie Marley

Project Officer

Responsible for supporting the implementation of the National End of Life Survey.

Governance

The National Care Experience Programme is a partnership between the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health, with patient representatives providing their input at each stage of the programme.

The partners have signed a Memorandum of Understanding, which outlines their roles and responsibilities. A number of data sharing agreements have been entered into to support the sharing of data under the Memorandum of Understanding.

Click here to see the Memorandum of Understanding

Governance Structure

Governance Structure

Membership of the Steering group

Angela Fitzgerald (Chair)

Chief Executive (HIQA)

Rachel Flynn

Director of Health Information and Standards (HIQA)

Sean Egan

Director of Healthcare (HIQA)

Niamh Bernard

Principal Officer, Acute Hospitals Policy Division (Department of Health)

Mary McGeown

Head of Patient Safety Surveillance and Performance Unit (Department of Health)

Laura Casey

Principal Officer, Older Persons Policy Development (Department of Health)

Mervyn Taylor

Chief Executive Officer (Sage Advocacy)

Joe Ryan

National Director, Operational Performance and Integration (HSE)

Mary Day

National Director Acute Operations (HSE)

Yvonne O'Neill

National Director Community operations (HSE)

Orla Healy

National Clinical Director Quality and Patient Safety (NQPSD) office of COO (HSE)

Fidelma Browne

Assistant National Director, Communications (HSE)

Marty Whelan

Head of Communications and Stakeholder Engagement (HIQA)

Joanne Condon

Regional Manager (National Advocacy Service for People with Disabilities)

John Farrelly

Chief Executive (Mental Health Commission)