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National results

National Maternity Experience Survey 2020

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National results - Published October 2020

Most of the women who responded to the survey had an overall positive maternity experience. In total, 85% of participants said that they had a good or very good overall experience.

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Respondents

3,204
Number of respondents
50%
Participation rate

Overall Experience

Very good
Good
Fair to poor
2020
Very good
52% Good
33% Fair to poor
15%

Stages of Care

7.4 Out of 10

Care while pregnant (antenatal care) Downward arrow

The highest-scoring question for this stage related to being treated with respect and dignity. The lowest-scoring question for this stage concerned the receipt of information about changes in mental health during pregnancy.

care_while_pregnant
8.6 Out of 10

Care during labour and birth Downward arrow

The highest-scoring question related to the involvement of a partner or companion during labour and birth. The lowest-scoring question related to involvement of women in decisions about care during labour and birth.

care_during_labour
7.5 Out of 10

Care in hospital after the birth Downward arrow

The highest-scoring question related to being told who to contact after discharge. The lowest-scoring question related to ‘debriefing’ and the opportunity for women to ask questions about their labour and birth after their baby was born.

care_after_the_birth
7.6 Out of 10

Specialised Care Downward arrow

The highest-scoring question related to women’s overall rating of the care their baby received. The lowest-scoring question related to receiving sufficient emotional support.

specialised_care
7.8 Out of 10

Feeding Downward arrow

The highest-scoring question related to respect for decisions about how women wanted to feed their baby. The lowest-scoring question related to support and encouragement provided to women with feeding their baby while in hospital.

maternity_feeding
8.3 Out of 10

Care at home after the birth Downward arrow

The highest-scoring question related to being treated with respect and dignity at home after the birth. The lowest-scoring question related to the time spent by the GP practice nurse/midwife discussing mental health at the 6-week check-up.

care_at_home_after_birth

Stages of Care

Care while pregnant (antenatal care)

HIDE Downward arrow

The highest-scoring question for this stage related to being treated with respect and dignity. The lowest-scoring question for this stage concerned the receipt of information about changes in mental health during pregnancy.

care_while_pregnant

Care during labour and birth

HIDE Downward arrow

The highest-scoring question related to the involvement of a partner or companion during labour and birth. The lowest-scoring question related to involvement of women in decisions about care during labour and birth.

care_during_labour

Care in hospital after the birth

HIDE Downward arrow

The highest-scoring question related to being told who to contact after discharge. The lowest-scoring question related to ‘debriefing’ and the opportunity for women to ask questions about their labour and birth after their baby was born.

care_after_the_birth

Specialised Care

HIDE Downward arrow

The highest-scoring question related to women’s overall rating of the care their baby received. The lowest-scoring question related to receiving sufficient emotional support.

specialised_care

Feeding

HIDE Downward arrow

The highest-scoring question related to respect for decisions about how women wanted to feed their baby. The lowest-scoring question related to support and encouragement provided to women with feeding their baby while in hospital.

maternity_feeding

Care at home after the birth

HIDE Downward arrow

The highest-scoring question related to being treated with respect and dignity at home after the birth. The lowest-scoring question related to the time spent by the GP practice nurse/midwife discussing mental health at the 6-week check-up.

care_at_home_after_birth

Interactive results

Explore the results in greater detail in the interactive results section.

Interactive results

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